Reviews never arrive
Happy customers rarely open Google on their own. Angry ones do.
NFC tags at the table and the counter
One tap at the table. The customer comes back.
The customer rests their phone on the OsteAI tag: they leave a Google review, collect a stamp on their card, browse the menu with allergens and ask the AI waiter for advice. No app, no sign-up.
We install it ourselves in Venice, Mestre, Padua and Treviso.
Tap here
Stamp added
A phone approaches the OsteAI tag on the table and the venue page opens- Italian Law 34/2026 on reviews
- EU Reg. 1169/2011 on allergens
- GDPR: the data stays with the venue
- NTAG 424 DNA anti-fraud
The customer leaves happy. Then disappears.
The paper card gets lost
Fake stamps, cards forgotten in a drawer and no data on who really comes back.
The menu can't answer questions
Allergens, languages, “what do you recommend?”: staff repeat the same answers all day.
OsteAI puts all of it behind a single gesture: the tap.
How it works
1
Tap
The customer brings their phone close to the tag on the table or at the counter. Works on iPhone and Android, no app. A QR code sits next to it for those who prefer to scan.
2
The venue page opens
With the logo, the colours and the active modules: card, menu, review and waiter. In the phone's language.
3
Does what's needed, in seconds
Stamp added, review left, dish chosen. The venue sees everything in its dashboard, tag by tag.
Four modules. One tag.
Each venue switches on what it needs. The tag stays the same.
Google reviews
More reviews, the right way.
The tap takes the customer straight to the Google review page. The button is the same for everyone, with no filters and no rewards, so it complies with the law and with Google's policy. Those who prefer can write privately to the staff.
- Direct link to the review, one tap and done
- Optional private feedback for the staff
- Clicks counted per tag and per week
Loyalty card
Stamps that can't be faked.
The NTAG 424 DNA tag generates a signed code on every tap: the stamp only counts if the phone really touched the tag at the counter. The card lives in the phone and in Google Wallet, with no sign-up.
- One stamp per visit, with a minimum interval
- Reward handed over by staff with the scanner
- Card saved with email or Google Wallet
Smart menu
The menu that answers by itself.
Allergens with their official names, “without” filters, diets, indicative nutrition values, photos and short videos of the real dishes. In five languages, with translations the venue can correct.
- The 14 EU allergens with their official names
- Filters that also exclude traces
- “Sold out” with one tap from the dashboard
AI waiter
Advice in every language, from your menu.
The customer states allergies and preferences and gets at most three suggestions, only from suitable dishes. The allergen filtering is done by code, not by AI: the AI picks and describes, it never decides what is safe.
- Only dishes and drinks from your menu
- Never a safety promise about allergies
- Works even if the AI doesn't answer
Try the demo now
This is the demo venue “Caffè Demo Mestre”. Tap the buttons like a customer at the table would.
It works the same on your phone: open the full-screen demo.
Open the full-screen demoCD
Benvenuto da Caffè Demo Mestre
Grazie di essere passato. Scegli cosa fare.
PrivacyCookie
Built for today's rules.
The delicate parts are written in code, not left to chance.
Reviews under Italian Law 34/2026
No filter before Google, no reward tied to the review, no text written by AI. The button is the same for everyone.
Allergens under EU Reg. 1169/2011
The 14 allergens with their official names, confirmed by the venue before publishing. The filter is deterministic code, not AI.
GDPR: the data belongs to the venue
The venue is the controller of its customers' data and we are the processor. No IP address stored, technical cookie without consent, analytics only with opt-in.
NTAG 424 DNA anti-fraud
Signed code and counter on every tap, verified on the server. A QR code or a copied link never gives a stamp.
We install it ourselves, in Venice and across Veneto.
We bring the pre-programmed tags and the table and counter displays, set up the venue page with logo and colours and train the staff in five minutes. The venue installs nothing.
Where we are
Other areas of Veneto on request.
Site visit and Google Place ID
Tags and displays in place
Venue page online the same day
Test with two phones and staff training
Clear plans, no surprises.
Installation included. We are choosing the first pilot venues in Veneto.
Base
To get found and bring customers back.
Price on request
- Google reviews with a tap
- Fraud-proof loyalty card with Google Wallet
- NFC tags, QR codes and displays
- Dashboard with statistics and feedback
- Installation and training
Menu Smart
Added to the Base plan, for those with a menu worth telling.
Price on request
- Digital menu with photos and short videos
- 14 allergens, filters and nutrition values
- Five languages with correctable translations
- AI waiter on your menu
Premium
Coming soonThe next phase, for those who want to go further.
Price on request
- Ordering from the table
- Integration with the till
- AI voice for reservations
- Venue CRM
Frequently asked questions
Let's talk over a coffee.
Leave your details: we reply within one working day and arrange a visit to your venue.
Prefer to write directly? info@osteai.it